Privacy Policy
Last updated: February 2026
Blagoja t/a Quick Car Keys ("we", "us", "our") operates the website https://quickcarkeys.com.au and provides mobile car key replacement services across Melbourne, Victoria. We are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following personal information when you contact us, request a quote, or use our services:
- Name and contact details (email address)
- Vehicle information (make, model, year, VIN)
- Location or suburb for mobile service
- Any additional details you provide in your enquiry
We also collect non-personal information through Google Analytics (GA4), including page views, device type, browser, general geographic location, and site usage patterns. This data is aggregated and does not identify you personally.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and provide a quote
- Deliver our mobile car key replacement service
- Communicate with you about your service (scheduling, follow-up)
- Improve our website and understand how visitors use it
- Comply with legal obligations
3. How We Collect Information
We collect personal information directly from you when you:
- Submit the contact form on our website (processed via FormSubmit)
- Send us an email at quickcarkeys@gmail.com
- Communicate with us by phone or in person
Website usage data is collected automatically via Google Analytics cookies when you browse our site.
4. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers: FormSubmit (form processing), Google (analytics). These providers have their own privacy policies governing their use of data.
- Legal requirements: Where required by Australian law, court order, or government authority.
5. Data Storage and Security
Your personal information is stored securely. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website is served over HTTPS encryption.
Please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking
Our website uses Google Analytics (GA4) to understand how visitors interact with the site. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We do not use cookies for advertising or remarketing purposes.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information (where we are not required by law to retain it)
- Withdraw consent for future communications
To exercise any of these rights, email us at quickcarkeys@gmail.com.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact
If you have questions about this privacy policy or wish to make a complaint about how we handle your personal information, contact us at:
Blagoja t/a Quick Car Keys
Email: quickcarkeys@gmail.com
Melbourne, VIC
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).